Bookiply to Holidu rebranding information and FAQs

The decision to rebrand from Bookiply to Holidu was taken in the interest of our hosts. Our goal is to grow and strengthen the Holidu brand, which will attract more guests to our platform and increase bookings for our hosts.

It is important for our hosts to know that this is simply a brand name change and nothing is changing in regards to the app functionality, the services provided, or the team. Everything hosts know from us will stay the same, the rebrand is simply a change of the brand name and colors.

Please find below all the information you need to know about the rebranding of Bookiply.

The brand name “Bookiply” will change to “Holidu” as of November 2023.

Question	Answer
Why is Bookiply being rebranded to Holidu?	Bookiply has always been operating as part of the Holidu Group. The reason we are uniting the brands is because it is easier to grow one brand than two. Our goal is to grow and strengthen the Holidu brand. This will lead to more traffic on Holidu and Holidu homes will have increased visibility due to a higher ranking on the Holidu platform.
What will happen to the Bookiply website?	Eventually, the Bookiply website will be phased out. Hosts will be able to log in and manage their listing through a dedicated Holidu Hosts area of the Holidu website from December.
Where can I log in to my account?	To log in via the website, navigate to https://host.holidu.com/app/login and proceed to log in with your existing credentials. You will be prompted to add your email address and password here because the domain name has changed. If you log in via the Bookiply website, you will be redirected to https://host.holidu.com/app/ but your login credentials remain the same in both cases. You will not be asked to log in again via the mobile App.
Has Bookiply been bought by Holidu?	No, Bookiply was founded as a subsidiary of Holidu, and since then, operated under a separate brand.
Does Holidu offer something different for hosts now?	Holidu offers hosts exactly the same as Bookiply was offering before. The only change is the brand name and colors.
What type of guests does the Holidu portal attract?	Generally speaking, guests booking on Holidu are from all over the world, but the Holidu portal attracts a lot of German guests as well as families. With Holidu, your property can be published on all of the top booking portals and we do not restrict bookings from any type of guests.
What about the other channels, will Holidu still work with them?	Yes, your property will continue to be visible on all of the top booking portals, the same as it was before. Furthermore, Holidu has premium partner status with many booking channels and you can receive bookings from all over the world.
Will my contact person stay the same?	Yes, your contact person will stay the same. Nothing is changing in terms of the teams already in place. If you need help with bookings or the configuration of your property, you can contact the Customer Happiness Team, as you did previously. If you need help with optimizing your listing, you can contact your existing account manager.
Will the local offices still exist?	Yes, we love being located close to our hosts and having local offices is important to us. Our local offices will remain the same.
Will Bookiply still appear as a distribution channel in my account?	No, Bookiply as a distribution channel will no longer appear in your account.
Do I need to download another App?	No, the Bookiply app will become Holidu and will automatically update (this usually happens when phones are connected to WiFi and fully charged). The look and feel will change slightly because of the rebrand but the functionalities will remain the same.
Do I have to configure my property again on Holidu?	No, nothing will change regarding the configuration of your listing.
What will happen to my existing bookings?	All existing bookings will remain. Nothing will change here.
What will happen to my invoices?	Past invoices will stay the same, only future invoices will have a different layout and be sent from Holidu. Nothing changes for you, the new invoices will only look different.
Will you communicate with guests who have already booked my property about this change?	To avoid confusion for your guests, the emails we send will be sent from “Holidu (Bookiply)”.
What are the advantages of the rebrand for me as a host?	You will be collaborating with a globally known brand that attracts significantly more guests.
What are the disadvantages of the rebrand for me as a host?	None. Everything stays the same for you. This change only affects the name and visual aspects.
If a guest searches for my property on Bookiply's Airbnb profile, for example, what will they see?	The guest will see Holidu as the new brand name on all portals.
Are there any changes to the Terms and Conditions?	There is no change to the Terms and Conditions regarding your collaboration with Holidu.
If anything changes regarding the conditions, will you let me know?	Transparency and trust are a core part of our business. If anything changes, we will always let you know and you will receive communication from us.
Do I need to sign a new contract?	No, there is nothing to be done from your side. Your current contract or T&Cs remain valid.
Do I have to change to Holidu?	Bookiply and Holidu are the same entity. Nothing changes to the processes, invoices, functionalities and services.
Holidu is known as a company that focuses on the guest side of vacation rentals. Will this have a negative effect on hosts?	Absolutely not. Before the rebrand, we already operated under the Holidu Group and our commitment to acting in the best interest of our hosts remains unchanged.

We hope this article has answered your questions.

If you have more, don’t hesitate to contact your account manager.

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