How to Collect a Security Deposit

Collecting a security deposit is an important step for homeowners in managing their properties. It’s essential that you clearly communicate your chosen method of collection to your guests in the arrival information. Here are several effective options you might consider:

1. Cash on Arrival: You may request the security deposit in cash when the guests arrive.
2. Bank Transfer: Another option is to ask for a bank transfer a few days before the guests' arrival.
3. Payment Apps: For a more streamlined process, consider using payment apps like Bizum (Spain), Swikly (France) or PayPal to name a few. While these apps are not affiliated with Holidu, they facilitate smooth transactions. Note that numerous other apps are available in the market that might suit your needs.

It's important to recognize that not all guests will be able to use a bank transfer or app, especially those coming from different parts of the world. In such instances, offering the flexibility to pay cash on arrival is advisable. 

It is highly recommended to ensure the security deposit is received before allowing guests to check in, as this will provide coverage for any potential charges that may arise.

Security Deposit Refunds:

Ensure that the security deposit is returned once the property has been inspected and found in good order, typically during checkout or a few days after. Please note, the security deposit must be returned no later than 14 days after check-out. It is usually refunded in the same manner it was paid. 

Helpful Links and Related Articles:

• Configuring a Security Deposit
• How to Claim a Security Deposit
• What is Aircover and how does it work? 

By following these guidelines, you can ensure a smooth and secure transaction process for both you and your guests, enhancing the rental experience and safeguarding your property.

** Please note that Airbnb bookings are protected by AirCover, and therefore, collecting a security deposit is not required.