Key amenities guests look for in holiday rentals

December 2023

The key to standing out in the world of holiday rentals lies in the amenities and services you offer; these elements make a difference and are crucial for guests seeking memorable experiences and wanting to repeat their experience on future holidays.

To maximise visibility when advertising your holiday home, it is essential to have a strong presence on holiday rental portals such as Holidu, Expedia, or Airbnb. Additionally, presenting your services should be attractive and compelling, effectively highlighting what your property has to offer.

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Essential services for every holiday rental

Services and amenities are fundamental elements when renting a holiday property, meaning the elements that contribute to guests’ enjoyment by providing comfort, convenience, and days of relaxation.

To ensure a successful booking, it is of great importance to highlight the quality of the services offered. Below is a list of essential services that can make a difference and ensure an unforgettable experience for your guests:

• High-speed internet connection: in the digital age, fast and reliable internet access is essential to keep guests connected and satisfied, especially for remote workers. Not having this service in a world that is advancing more and more in the technological field can result in negative reviews.
• Quality bedding and towels: providing soft and clean sheets and towels significantly contributes to comfort.
• Basic toiletries: supplying essential items such as soap, shampoo, and toilet paper creates a welcoming and convenient environment.
• Well-equipped kitchen: a complete kitchen with quality utensils, appliances, and crockery allows guests to prepare their own meals and feel at home.
• Local information: providing local guides, maps, and recommendations on attractions, restaurants, and nearby services helps guests make the most of their stay. We recommend including information about hospitals, parks, tourist attractions, and nearby police stations.
• Professional cleaning service: ensuring regular cleaning of the accommodation provides a fresh and pleasant environment throughout their stay.
• Smooth check-in/check-out: facilitating efficient check-in and check-out processes contributes to a hassle-free experience for guests.
• 24/7 customer service: providing a contact point available 24 hours a day to address queries or emergencies provides security and peace of mind.
• Parking: offering secure parking options is an additional benefit, especially in destinations where transportation is essential to reach the holiday rental property.
• Recreational facilities: depending on the type of property, consider offering recreational facilities such as pools, play areas, gardens, terraces, barbecues, or relaxation areas.

Essential kitchen equipment for your holiday rental

When it comes to a holiday rental, the kitchen is an essential place where guests expect to find everything they need for a comfortable and convenient stay.

Here is a list of services that a kitchen should have:

• Tableware and utensils: start with a complete collection of plates, glasses, cups, and cutlery. Add an extra touch with wine glasses and a corkscrew so that your guests can enjoy special meals.
• Condiments and basic items: don’t forget the basics like salt and pepper, but also consider offering a selection of spices, cooking oils, coffee, tea, salt, and sugar. These small details can make a difference for a more complete gastronomic experience.
• Appliances: for guests who enjoy cooking, provide utensils such as quality knives, microwaves, and coffee makers. Pots, pans, and blenders are also useful for preparing homemade meals.
• Customised breakfast and fridge products: fill the fridge with breakfast items, such as jams, juices, and other foods. You can even offer the possibility to customise the selection, especially useful for those with special dietary needs.
• Containers and takeaway equipment: provide containers for transporting food, and a roll of aluminium foil for those who prefer to prepare snacks to take on their excursions.
• Cleaning kit: if your guests are planning a longer stay, make sure to have a well-stocked cleaning kit. Dish soap, sponges, cloths, garbage bags, and, if you have a dishwasher, detergent and simple usage instructions are very convenient.
• Equipment for children and pets: make families feel welcome by providing, if applicable, baby cutlery and plates, disposable bibs, and a high chair if possible. If pets are allowed, consider having special dishes and some dog treats to make their furry companions’ stay equally enjoyable.

Essential equipment for bedrooms and bathrooms in your holiday rental

Ensuring that the equipment in your holiday rental in areas such as bedrooms and bathrooms is sufficient and in good condition is essential to provide a comfortable and satisfactory experience for your guests. Here is a list of possible ideas to implement:

In bedrooms:

• Provide soft sheets, cosy blankets, and quality pillows to ensure a good rest.
• Make sure to offer enough wardrobes or drawers for guests to store their belongings in an organised manner.
• Incorporate reading lamps and soft lights to create a cosy and functional atmosphere in the room.
• Install mirrors that allow guests to see themselves from head to toe before heading out for their walks.
• Offer curtains that block light for those who prefer to sleep in complete darkness.
• Consider adding additional items such as hangers, alarm clocks, and power adapters for added convenience.

In bathrooms:

• Provide soft and clean towels, preferably made of fabrics such as cotton.
• Make sure to have enough soap, shampoo, conditioner, and toilet paper for the entire booking season.
• Include a hairdryer so that guests don’t have to bring their own and feel at home.
• Ensure that mirrors are well-lit to facilitate personal grooming.
• Provide space for guests to store their toiletries in an organised manner.
• Make sure the toilet and shower are in good working condition.
• Provide a non-slip bath mat for added safety.
• Consider offering additional products such as cotton swabs, shower caps, and basic sewing kits.

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